Enterprise Hardware Maintenance
- Preventive maintenance
- Emergency response
- Break/fix support
- Spare parts supply
Thailand · Southeast Asia
Enterprise IT Infrastructure Built for Business Continuity
We maintain corporate IT infrastructure, manage hardware lifecycles and deliver cloud services across Thailand and Southeast Asia.
About us
About the company
E-Commerce Trading is an independent infrastructure partner for organisations running mission-critical IT in Thailand.
We keep enterprise servers, storage systems and network hardware in service well past the manufacturer’s warranty — through preventive maintenance, emergency response and a stocked supply of original spare parts.
Our engineers work on site across every province of Thailand and support customers throughout Southeast Asia remotely, with certified expertise across hardware from more than ten leading manufacturers.
Our purpose is straightforward: your infrastructure should never be the reason your business stops.
By the numbers
What the record looks like
- 10+
- Years in enterprise IT
- 1000+
- Projects delivered
- 100+
- Corporate clients
- 24×7
- Technical support
What we do
Services
Five service lines that cover hardware from the day it is installed to the day it is replaced.
Data Center Services
- Equipment installation
- Equipment relocation
- Rack & stack
- Structured cabling
- Hardware audit
Hardware Lifecycle Management
- Infrastructure assessment
- Capacity planning
- Hardware refresh programmes
- End-of-life replacement strategy
Infrastructure Modernization
- Server expansion
- Storage expansion
- SAN modernization
- Firmware updates
- Performance tuning
Professional Services
- Consulting
- Infrastructure design
- Migration
- Implementation
- Project supervision
Who we work with
Industries
Sectors where downtime is measured in revenue, not in hours.
Financial services
Manufacturing
Retail
Telecommunications
Data centers
Cloud providers
Vendor expertise
Hardware we support
Certified experience across the platforms enterprise IT actually runs on.
Coverage
Supported technologies
Server platforms
- IBM
- Lenovo
- Dell Technologies
- HPE
Storage systems
- IBM FlashSystem
- NetApp
- Dell PowerStore
- Pure Storage
- Huawei OceanStor
Networking
- Cisco
- Brocade
- Juniper
- Huawei
Virtualization
- VMware
- Microsoft Hyper-V
- Proxmox
- KVM
Cloud platforms
- Microsoft Azure
- AWS
- Private Cloud
- Hybrid Cloud
Track record
Case studies
Client names withheld. Equipment and scope of work as delivered.
Food manufacturing
Emergency storage recovery and infrastructure upgrade
- Situation
- An IBM FlashSystem 5200 array failed at a large food manufacturing holding. The array carried the company’s ERP, warehouse management and logistics systems, so the outage stopped production processes directly.
- Response
- Our engineers recovered the failed FlashSystem 5200, then deployed HP ProLiant DL360 Gen11 servers in a fault-tolerant configuration.
- Outcome
- Production continuity restored on redundant hardware, with headroom for data growth and new analytics workloads, and a lower total cost of ownership through better energy efficiency and predictive maintenance.
What we take on
Engineering capabilities
Scope we deliver directly. Described as the work itself — these are not client engagements.
Multi-site network design
Network architecture for organisations running several offices, plants or branches under one policy — designed so a site can be added without redrawing the whole topology.
- Topology and address plan across sites
- Routing, segmentation and access policy
- Redundant links and failover paths
- Structured cabling and rack layout
- Commissioning, documentation, handover to your team
Hybrid storage for cloud providers
Storage tiers built for providers who have to hold both hot production data and cheap capacity behind the same service level, without paying flash prices for archives.
- Flash and disk tiering under one namespace
- Capacity and growth planning
- SAN fabric design and modernization
- Replication and failover between sites
- Migration from the existing array with no service window
Where we work
Service coverage
We provide on-site service throughout Thailand and remote engineering support for customers across Southeast Asia.
On-site service
Field engineers across every region of Thailand.
Remote support
Engineering support for customers in Singapore, Malaysia, Vietnam, Indonesia, Cambodia, Laos and Myanmar.
Why us
Why clients choose us
Enterprise-grade expertise
Engineers who work with production infrastructure every day, not general IT support.
Multi-vendor support
One contract covering hardware from different manufacturers.
Flexible SLA models
Response times and coverage windows matched to how critical each system is.
Rapid response
A standby team and local spare parts stock for systems that cannot wait.
Lifecycle optimisation
Hardware kept in service for as long as it is economically sensible — and replaced when it is not.
Vendor independence
Our recommendations are not tied to any manufacturer’s sales targets.
Certified engineers
Work performed to manufacturer procedures by certified specialists.
Cost-effective modernization
Upgrades to existing systems where they beat full replacement.
Long-term partnership
We plan infrastructure over years, not per incident.
Get in touch
Contact us
Tell us what you run and what you need covered. We will come back to you with a proposal.
- Company
- E-Commerce Trading Co., Ltd
- Registration number
- 0845565004139
- Office
- 56, Moo 4, Bo Phut Subdistrict, Ko Samui District, Surat Thani
- Phone
- +66 (0) 82-697-9186
- ceo@ec-trading.co
- Business hours
- 9:00 – 18:00, Monday – Friday